Terms of service

TERMS OF SERVICE

This online store is operated by Patchwork Apothecary in Halls, Tennessee. Prices are in U.S. dollars. Applicable taxes and shipping charges are shown before payment. We sell and ship only to the contiguous 48 United States.

Please review each item’s description, dimensions, materials, care instructions, and availability before ordering. Handmade items may have individual variations; photographs and screen colors may differ from the item. Custom and commissioned orders require agreement on the design, price, shipping charges, and completion date before payment.

An order confirmation acknowledges receipt of your order. If an item is unavailable or we cannot fulfill an order, we will contact you and provide any cancellation or refund required by law. We will not increase an agreed price or substitute an item without your consent.

All sales are final, subject to legally required remedies. Our Return and refund policy, Shipping policy, and Privacy policy provide the applicable details. Nothing in these terms excludes rights or remedies that cannot lawfully be waived.

Use this site lawfully and provide accurate order and contact information. Our text, artwork, and branding may not be reproduced for commercial use without permission.

Questions: patchworkapothecary@outlook.com | 901-584-7725. Phone hours Monday–Friday, 10 a.m.–4 p.m. Central. Pickup is by appointment only.