Shipping policy
SHIPPING AND LOCAL FULFILLMENT
We ship only within the contiguous 48 United States. We do not ship to Alaska, Hawaii, Washington, D.C., U.S. territories, military addresses, or international destinations.
Retail shipping: Standard shipping is $8; standard shipping is free on eligible retail orders of $100 or more. Express shipping is $15. Checkout displays the available rate before payment. Carrier transit estimates are generally 3–5 business days for standard and 1–2 business days for express after dispatch; these are estimates, not guarantees or production times.
Handmade, quilted, custom, and commissioned items have separate shipping charges based on packed weight and shipping requirements. Packaging and handling charges may apply and will be disclosed before payment. These items are excluded from retail free-shipping promotions. Contact us for a shipping quote and completion date before paying for a commissioned order.
Free local pickup is available by appointment in Halls, Tennessee. Select pickup when offered at checkout, wait for your ready-for-pickup notice, and contact us to arrange a time. Bring your order confirmation. Custom items follow their agreed completion date.
Local delivery is available by prior arrangement in surrounding West Tennessee, generally within approximately 60–90 minutes of Halls. Contact us before ordering to confirm your address, delivery charge, and delivery date. Local delivery is not automatically available at checkout.
We ship within the timeframe stated on the product or agreed for your order. If no shipping timeframe is stated, we will ship within 30 days. If we cannot meet that timeframe, we will request your consent to the delay or provide any cancellation/refund required by law.
Contact: patchworkapothecary@outlook.com | 901-584-7725. Phone hours: Monday–Friday, 10 a.m.–4 p.m. Central; messages may be sent anytime.